Pairgate - The gateway to better life Frequently Asked Questions - Pairgate


Frequently Asked Questions



Frequently Asked Questions

Have questions about Pairgate? See our frequently answered questions.



Pairgate is a P2P platform with enhanced features that allow members make passive income either through our gaming system or as a VTU selling agent. We are duly registered with the corporate affairs commission (CAC) (BN - 3687598)

Yes. you will need to create an account with us for proper record keeping.

Pairgate is 100% trusted and full proof. We are fully registered and licensed, so have no reason to be scared. 

Our withdrawal takes a maximum of 24hours to reflect in your account local bank account depending on your bank and banking network.

answer and one right answer before submission and once submitted, it can never be edited or changed.

 So once your answer choice matches his/her answer choice, the game is decided in your favour. 
 

Creating an account is very simple and takes only a few minutes. You can simply click on register at the top of the webpage, Enter your email address, phone number and a password you can easily remember. Then click on sign up. Use your login details to log into Pairgate website whenever you wish to make a transaction. Your account is created immediately and you can begin transacting.

To reset your password, click on login, then at the bottom of the form, click on Forgot Password;

 

  • Enter your registered email address or phone number, then click on forgot password.
  • A new password will be sent to you via mail and SMS. Follow the instruction in the password reset mail or SMS sent to you to successfully reset your password.
  • We advise you change the password to one you can easily remember after you login

Funding your wallet is simple. Login to your account, Click on deposit, enter the amount you wish to deposit and follow the prompt on your screen!

We hardly experience this, but for rear cases when you experience this, Please ensure you contact our 24-hour support team by chatting us on whatsapp or calling  08167450660 or by sending a mail to contact@pairgate.com immediately you experience this. Usually you should get an auto-reversal of the payment from your bank within 24 hours

The chances are high that we would have seen this and contacted you beforehand. However, you can contact our 24 hour support team either by chatting us on our Live-chat platform, dialing 08167450660, sending a mail to contact@pairgate.com or reaching us on social media for a swift resolution.

A transaction can fail for several reasons: 
 

  • As a result of a network issue with your bank 
  • Issuer or switch inoperative 
  • Use of incorrect/expired OTP 
  • An inactivated debit card. 

No, it cannot. Token is generated and encrypted using the meter number used. This means that token once generated can only be used by the specific meter. A transfer is impossible.

For airtime and data recharges you do not pay additional fees. But for other services, you will be charged a convenience of N50 per transaction except you are operating a vendor account and a 2% cahange for creating or accepting game offers.

This could happen as a result of the following reasons:

  • A network issue with your electricity distribution company. You need to hold for a while and try loading the token again much later.
  • The purchase was for the wrong meter number. Kindly confirm you are loading the token on the right meter.
  • The meter has not yet been activated- An activation code will be required from the distribution company.
  • There has been a change in your tariff index. (=solution not given here=). Please ensure you visit or call your 
     Electric distribution company to resolve this. 

MTN Corporate Gifting (CG)  data is more like a gifting data from one customer to another. Statistic shows that this data can access every site and lasts longer than SME DATA. to check your CG data balance, Kindly Dial *131*4*#

The package is designed for Small and Medium-sized Enterprises (SMEs) in Nigeria to help them access affordable data plans for their businesses. The MTN SME data plan comes in various sizes ranging from 500MB to 120GB and can be shared among multiple users with different MTN lines. It is also the cheapest type of data. You can check your balance by dialing *461*4#

This type of data is the same type of data you usually buy from MTN, GLO, AIRTEL & 9MOBILE directly using available airtime on your sim. But on pairgate, we offer it a more discount price, making it more cheaper but have exactly the same functions and features as the one you buy from MTN directly.

Can't find your answers?

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