Contact Us
We're here to help! Whether you have questions about our VTU services, need technical support, or want to explore partnership opportunities, the Pairgate team is ready to assist you.
Send Us a Message
Fill out the form below and our support team will get back to you within 5 minutes during business hours.
Business Hours
- Monday - Friday 9:00 AM - 6:00 PM
- Saturday 9:00 AM - 6:00 PM
- Sunday Online Support Only
Frequently Asked Questions
Quick answers to common questions before you contact us
How fast are VTU transactions?
Most transactions are completed instantly. In rare cases where delays occur, our automated system resolves them within 5 minutes, and a full refund is processed for failed transactions.
How do I become a reseller?
Simply register for a free account, fund your wallet, and upgrade to a Reseller or Agent package. You'll get access to wholesale rates and the recharge card printing feature.
What payment methods do you accept?
We accept payments via Paystack, Moniepoint, bank transfers, and wallet funding. Your transactions are secure and encrypted end-to-end.
How do I track my support ticket?
Once you submit a contact form, you'll receive an email confirmation with a ticket number. You can reply to that email to update your ticket or chat with us on WhatsApp for real-time updates.
Ready to Get Started?
Join thousands of satisfied users enjoying cheap data, instant airtime, and passive income on Pairgate.